Sure thing, Devon! Here's a blog post you can use for iFix Computers to help educate your customers:

What Is a Tech Support Scam? Don’t Get Caught Out

At iFix Computers, we’ve seen too many good people fall victim to a growing threat: tech support scams. These scams are sneaky, convincing, and often devastating. So let’s break down what they are, how they work, and how you can stay safe.

What Is a Tech Support Scam?

A tech support scam is a fraudulent attempt to trick you into believing there’s something wrong with your computer — and then charging you to “fix” it. Scammers often pretend to be from trusted companies like Microsoft, Spark, or even your bank.

They might:

• Call you out of the blue
• Display alarming pop-ups on your screen
• Send fake emails or messages
• Create fake websites that look like real tech support pages

Their goal? To gain access to your computer, steal your personal information, or convince you to pay for unnecessary (and fake) services.

How Do These Scams Work?

Here’s a typical scenario:

1. You get a call from someone claiming to be from Microsoft or another big company.
2. They say your computer has a virus or security issue.
3. They ask you to download remote access software like TeamViewer or AnyDesk.
4. Once in, they might:
   • Show you fake “errors” on your system
   • Install malware
   • Demand payment to “fix” the issue

Sometimes, they’ll even lock your computer until you pay up.

Red Flags to Watch For

• Unsolicited phone calls about your computer
• Pop-ups that say “Your PC is infected!” with a phone number to call
• Requests to install remote access tools
• Pressure to act quickly or threats of losing access to your data

How to Protect Yourself

• Hang up on unexpected tech support calls
• Never give control of your computer to someone you don’t know
• Don’t trust pop-ups that ask you to call a number
• Keep your software updated and use reputable antivirus protection
• Call us if you’re unsure — we’re happy to help

Final Thoughts

Tech support scams prey on fear and confusion. But with a little knowledge, you can stay one step ahead. If something feels off, trust your gut — and give us a ring.