Remote Support

Remote Support Steps

Call us first to check if one of our team are available and/or schedule a remote session time. We will then go through these steps with you below to set up the remote software:

1. Click on the download button on this page.
2. Once it has downloaded to your PC, click on the downloaded file to run it.

3. You will likely see the pop up 'Do you want to allow this app to make changes to your device?'. Click on 'Yes'

4. You will see the 'Quick Support' window open and we will attempt to connect to your computer.

5. Click on the 'Allow' option when you see the following pop-up

Why choose iFix Computers?

Full Service & Repair

Software and Operating System updates and upgrades. From extra Ram to new Hard Drives. Laptop and PC repair service. Broken screens, faulty Hard Drives. Ask us for help! WIFI or other device needs setting up? We can come to your home and support the setup process.

We can come to you

If you're not close to our dedicated workshop we can come to you. Te Puke, Papamoa, Tauranga, Katikati - We have you covered.

Easy remote support

Wherever you are in the world, we can still help through remote access. We use Team Viewer Quick Support to remotely connect to your computer over the internet. The connection is safe and secure and can only be initiated by you.

I have had help with my computing needs from Jonny and his staff at iFix Computers for more than 5 years. They are top-notch on problem solving, reliability and fair value.

- Yve Gould

Awesome service from Jonny! Fixed an issue on the spot for us and his knowledge is top notch. Highly recommended!

- Lisa Kristensen

Jonny Bloore of iFix Computers has been my goto man for ten years now. I always get sound advice and he goes out of his way to get a good result. Reliable, no fuss, knowledgeable.

- Paora Howe

Awesome service and friendly staff too. Always quick to solve any issue I face in the office. Just all round great to have on call.

- Joshua Lane